Renaissance Istanbul Polat Bosphorus Hotel

The staff are lovely and very welcoming. The location is in the center and it was eat to reach most locations easily. it has the best view of the Bosphorus from the deluxe room. The bar at the last floor it has the most spectacular view and music is nice. We asked for a portable bed and they didn’t charge us, it was a nice gesture.

The hotel lives up to its advertised promises! First and foremost i have to say thank you to all the staff who were super friendly and dedicated to guests every step of the way, The hotel is clean and well maintained, I couldnt find any negative comments to say, The breakfast was very varied, you have your classic breakfast food, eggs, bacon and beans but besides that they have a salad station with olives, cheeses etc etc, and the bread was of a very high quality, multipje jams, fresh honey comb and much more. The standard room is small but you have eveytging you need and the bathroom is clean and looks new wich is important The pool and jacuzzi are also as advertised,

While booking I chose breakfast included option but it didn't happen ! I am not sure maybe I made a mistake (because sometimes I make this kind of mistake ). I the process of solving my breakfast problem, behavior of the young guy (who was the first responsible of breakfast) could be more politely. But the behavior of shift supervisor was professional and I forgot about the behavior of previous guy. Final solution of my breakfast problem should be solved by Mr. Mert (the guy who checked me in). He was extremely professional and I was very satisfied by his attention to the matter. I think he is very overqualified for standing in reception.

Good location, with access to a bus stop only 1 minutes walk away, near a nearby convenience store, The roof top restaurant not only provided a lovely menu but the breath taking roof top view from the restaurant added to the comfortable ambience of the restaurant,all basic amenities were supplied in the rooms to make guests stay pleasant and comfortable, very spacious hotel, staff was exceptionally polite,friendly and courteous and went above and beyond to help with anything we needed. Prompt cleaning was provided everyday, definitely a home away from home, the khavalti breakfast was outstanding with so much variety to suit everyone, would highly recommend your hotel to anyone looking for the perfect stay in Istanbul.

The bed was very comfortable, the view to oversee the sea, bridge and city is amazing, the staff very helpful throughout, nice room cleaned daily, lovely rooftop restaurant, and very good breakfast. There are other facilities available like Gym, Swimming Pool, Hamam etc which we haven’t used. Good access to Beşiktaş ferry port transport, restaurants, bars and shopping.